Every landlord wants to have a great relationship with their tenant. Getting a good tenant takes significant time and money and it only makes good business sense to have long term tenants who are happy in your rental properties. However, making your tenants happy requires some effort.
A good relationship isn’t established solely by putting tenants into your property and forgetting about them. But you won’t also achieve a great relationship with your tenants if you’re always checking up on them.
In Townsville, just like anywhere else, here are some ways an efficient rental manager can keep his tenants happy.
Be Present on the Move-in Day
One of the ways you can make a good first impression is being at the property on the day your tenants are moving in. Tenants love to feel that they can approach you with any issue. Being present also shows the tenants that you care about them.
Attend to Maintenance Issues Promptly
How quickly you attend to maintenance issues indicate that you as the landlord value your tenant and would like to maintain the relationship. Get an expert plumber to fix any problems the tenants may have and inform them of the progress. A follow-up call after the repairs have been done also helps to build trust. Failure to respond to repairs may get a tenant hurt and they could sue you.
Find Out What Their Needs Are
A lot of landlords do not care what the tenant needs. Over time, tenants become frustrated and end up leaving. Aim to find out what your tenants would like improved or changed. If you are thinking of raising the rent, inform them earlier and the reason why you are implementing the rental increase.
As a landlord, you may not have the time to check on all your tenants in different rental properties. You can make work easier by hiring rental managers. They will not only ensure that your property is well maintained, they will also work with you to ensure that your tenants are happy.